Managing and maintaining your provider site is an extremely important step to delivering a delightful experience for families discovering your services. Here are some best practices when listing on Sawyer marketplace:
❖ Keeping schedules accurate - expecting inclement weather or need to make a last minute change? Make sure to update your schedule and activities to reflect any cancellations or changes. Our tools allow you to send email notifications to all parents enrolled in a class directly from the roster so you can always communicate closures or cancellations quickly and effectively. We also recommend refreshing your site to remove any services that are no longer being offered to mitigate any parent confusion. For guidance with schedules, browse our Help Center articles.
❖ Posting clear policies and terms - as a Sawyer provider, you have complete control over your specific business policies and activity settings on your site.
Make sure these are up-to-date and available for families at the time of registration. Remember, clearly communicating expectations is essential when establishing guidelines for parents. For guidance with policies and terms, browse our Help Center articles.
❖ Accurate pricing - When you partner with Sawyer, you’ll have a number of flexible options on how you can price your offerings. If you are making adjustments to your services or activities, we recommend that you check your pricing settings to make sure it reflects any changes or updates made. Looking for guidance on pricing options for services and activities? Contact us at firstname.lastname@example.org for more info.
❖ Parent forms - Form fields allow you to collect information from your parents at the time of registration or for specific activity bookings. These can range from text fields, uploading documents specific to your business, or checkboxes for a parent to accept terms and conditions. To explore options and best practices for using custom form fields, browse our Help Center articles.
❖ Photography - a great photo goes a long way to showcase the amazing experiences happening inside your business. For tips and tricks on activity photography, visit our Help Center.