If a client does not receive or loses their digital gift, you cannot need to resend it to them as a PDF via email. To download a PDF, start by going to Financials > Orders.
- Search for the gift card Order Number
- Your client will have this on their order confirmation
- Click into the Order
- Download PDF
- The link to the PDF is next to the Gift Card line item
- You can then attach this to a new email or print it out for your client.