Need help in understanding how our marketplace promotional offers work? You’re in the right place.
What does the offer entail?
Customers receive 20% off their first purchase on hisawyer.com, max discount of $20. Coupon codes may vary.
How do I opt-in?
We’re glad you asked! As our promotional offers will be ongoing in nature, providers will be able to opt-in or out at any time directly through their Sawyer Tools account. Details can be found under Financials > Promo Codes > Marketplace Promos.
Can I set additional exclusions or restrictions?
To make the customer booking experience easy-as-pie, the 20% off coupon can be applied across all participating provider activities listed on hisawyer.com. The max customer discount is $20 and this offer can only be redeemed by new customers on their first eligible purchase.
Can this offer be used when customers are booking on my website or widget?
This promo offer is only applicable on items purchased via the sawyer marketplace (hisawyer.com) and cannot be applied on purchases through your website and widget. Visit our help center article about setting up coupon codes for your business.
When are the promotional campaign dates?
We are launching the new customer offer starting the week of November 23, 2020, just in time for the holiday season! This new customer offer will be an evergreen promotion and providers will have the ability to opt-in or out on an ongoing basis.
Is there an additional cost to opt-in?
The only cost you’re responsible for is the cost of the discount. Sawyer will be covering all of the costs to produce and market the campaign across channels.
Help - I've opted in but do not see my business included in the campaign details. Why can't I see the 20% off applied to my marketplace listing?
Because this campaign is only applicable for brand new customers to each provider, you may not be eligible to receive the 20% off on your account. This could happen if you've previously tested or placed an order at your own business. To confirm, simply log out and browse your listings as a brand new user on the site.
What’s the benefit to me?
The main benefit will be exposure to new families who are actively looking for new activities to book. In addition to new customers, you will be included in all of the press mentions, have special call-outs on the Sawyer marketplace, and be featured in our influencer and social campaigns.
Please reach out to firstname.lastname@example.org with any additional questions.